From Risk Mitigation to Primary Engineering Engine.
How Roxosoft entered a flagship US InsurTech project as a secondary vendor and evolved into the lead architectural partner — doubling development velocity and mastering AI-driven insurance logic.
2x
Velocity
Doubled feature delivery
99.2%
AI Accuracy
PDF-to-data extraction
10x
Throughput
Azure infrastructure
10+
US Carriers
Enterprise contracts
A Strategic Pivot in 2020.
In 2020, the client — a major US player in AI-powered insurance analytics — faced a classic scale-up dilemma. Their growth was explosive, but their reliance on a single vendor created a dangerous bottleneck.
The Pivotal Moment
Q1 2020
Market Traction Accelerates
Major US carriers sign on. Pipeline 3x capacity.
Q2 2020
Vendor Risk Identified
Board mandates vendor diversification strategy.
Q3 2020
Roxosoft Onboarded
Senior engineering team begins integration.
Explosive Growth
The platform was winning major US carrier contracts faster than their single development team could deliver features.
Dangerous Dependency
100% of engineering capacity concentrated in one external vendor — a catastrophic single point of failure as stakes increased.
Strategic Insurance
Roxosoft was brought in not for 'extra hands,' but as a high-IQ engineering insurance policy — a parallel brain trust.
The Land & Expand Strategy.
We built a parallel team of 100% senior engineers that matched the incumbent's size within months, while maintaining zero-friction synchronization. Rather than operating as a siloed contractor, we embedded directly into the client's engineering culture.
Team Size — First 6 Months
Zero-Friction Synchronization
Rather than operating as a siloed contractor, we embedded directly into the client's engineering culture. Every decision, every standard, every release — synchronized.
- Shared architecture decisions
- Unified coding standards
- Joint sprint planning
- Seamless PR reviews
- Zero integration friction
InsurTech Domain Mastery.
We optimized the PDF-to-Data AI pipeline, achieving 99%+ extraction accuracy for complex, unstructured insurance programs in highly regulated environments.
AI Data Extraction Pipeline
PDF Intake
Raw insurance documents
AI Extraction
NLP + ML parsing
Validation
99%+ accuracy checks
Structured Data
Analytics-ready output
Policy Schedule Parsing
Automated extraction of coverage limits, deductibles, and premium structures from complex multi-page schedules.
Endorsement Processing
Real-time identification and classification of policy amendments, riders, and exclusion modifications.
Program Data Normalization
Standardization of heterogeneous carrier formats into unified, queryable data schemas.
Azure / Cloud Infrastructure Overhaul.
We led the transition to a more resilient .NET Core architecture on Microsoft Azure, capable of handling the massive data loads that came with the client's growth.
Azure Architecture Stack
.NET Core Services
Microservices architecture
Azure SQL
Scalable data layer
Azure Functions
Serverless processing
Azure AD B2C
Enterprise auth
Service Bus
Async messaging
Key Vault
Secrets management
Infrastructure Impact
10x
Throughput increase
99.9%
Uptime SLA
60%
Cost reduction
Enterprise-Grade Resilience
The new architecture handles document processing pipelines at scale, with automatic failover, geo-redundant storage, and real-time monitoring. Built to support the platform's expansion across major US insurance carriers.
The Roxosoft Framework.
Technical excellence alone doesn't create partnerships. Our integration framework ensures seamless collaboration from day one.
Zero-Knowledge-Transfer Lag
Our senior team deciphered a complex, active codebase without slowing down existing release cycles. No handholding required — we studied the architecture, asked the right questions, and shipped production code within the first sprint.
First commit in Week 1
Culture Integration
We didn't just work FOR the client; we worked AS the client. We adopted their internal goals, participated in their product discussions, and thought like owners — not contractors billing hours.
Product-owner mindset
Continuous Knowledge Sharing
Weekly architecture syncs, shared documentation, and cross-team code reviews ensured that knowledge never became siloed. Both teams grew stronger together.
Bi-directional learning
Embedded Team Dynamics
Our engineers joined daily standups, retrospectives, and planning sessions as full team members — not external observers. The distinction between 'us' and 'them' disappeared within months.
One unified team
Becoming the Primary Vendor.
The shift wasn't a corporate decision — it was an engineering one. Our work spoke for itself, and the client naturally gravitated toward our team for core product modules.
The Natural Evolution
- 01
Q3 '20
Secondary Vendor
- 02
Q4 '21
Equal Partner
Today
Primary Vendor
Higher Code Quality
Consistently cleaner architecture, better test coverage, and fewer production incidents.
Faster Feature Rollouts
Tighter sprint execution and proactive problem-solving accelerated delivery timelines.
Deep Business Logic Understanding
We didn't just code features — we understood insurance workflows, regulatory requirements, and carrier needs.
Measurable Outcomes.
The partnership transformed not just the client's engineering capacity, but their entire approach to scaling a mission-critical platform.
2x
Development Velocity
Doubled feature delivery throughput by running parallel workstreams without integration friction.
0%
Vendor Lock-in Risk
Complete elimination of single-vendor dependency — the platform can scale with confidence.
#1
Primary Vendor Status
Roxosoft now leads core product development across all major modules.
10+
Major US Carriers
Seamless scale to support enterprise contracts with leading insurance carriers.
Ready to Scale?
Scaling a mission-critical platform?
Whether you're navigating vendor risk, accelerating development velocity, or preparing for enterprise growth — our technical architects can help you build the right strategy.
What Happens Next?
We Analyze Your Requirements
Our founders will personally review your project details and reach out to discuss your vision and goals.
NDA & Confidentiality
If needed, we sign a Non-Disclosure Agreement to ensure your ideas and data stay fully protected.
Project Proposal
We submit a comprehensive project proposal with timeline, milestones, and a transparent cost breakdown.
Why CTOs Choose Roxosoft
- Direct access to founders and tech leads — no middlemen
- 75%+ of our team are senior-level engineers
- Microsoft, AWS, and Google certified professionals
- Average client relationship: 5+ years
Offices in United States · Portugal · Spain · Senior data architects only.