case studies
Seevian Solutions is a U.S.-based company providing a wide range of business process outsourcing services from sales, lead generation and customer service, automated dialing campaigns, and basic business phone service.
Technology
  • NET Framework 3.5 (C#, ASP.NET)
  • Web client
  • Web service
  • Windows service
  • MS SQL Server 2005/2008 OLTP and data warehouse databases
Challenge
 
Shortly after its launch, the client was in need of a number of custom software products to run its business. The company could not afford its own development team, and some of the products required expertise that was not easy to find. Seevian Solutions hired Roxosoft to develop and maintain its core software assets, including a large lead database and storage system, lead management system, and certain custom tools.
Solution
 
As part of its service, Roxosoft designed and developed a lead storage system. The system is designed to keep track of all company leads – more than 60 million – and export data using various search filters. The main features are:
  • Configurable lead data importing from different source types and formats
  • Data warehouse optimization for storing and retrieving large volumes of leads
  • An advanced data export tool
  • A federal and Internal DNC scrubber tool
 
Roxosoft involvement spanned the entire software development process, from initial gathering of requirements to product installation and support. Throughout the project, the Roxosoft team was involved in the following activities:
  • Setting up effective and transparent communication with the client’s development team in different geographic locations and time zones
  • Gathering and analyzing the requirements for the application
  • Designing product architecture
  • Developing and testing the lead storage system
  • Deploying the system to the company’s servers
  • Fixing bugs
  • Maintaining the product, and providing database and system administration services
Benefits
 
Partnership with Roxosoft helped Seevian Solutions quickly develop business-critical software systems by employing Roxosoft’s software development expertise while keeping spending under control.